Answers to all your questions about vs98

No, a player may only hold one vs98 account. If you attempt to open multiple accounts using the same mobile number or identity, all accounts may be suspended and any remaining balance may be forfeited. Use a single account honestly.

Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you run into trouble with this process, contact our 24/7 live chat support — we will help you quickly.

Yes, vs98 is fully mobile-friendly. You can easily access it from the browser of any smartphone or tablet. The site runs smoothly on popular Android and iOS devices in Bangladesh. You get the full experience without downloading a separate app.

Identity verification must be completed before submitting a withdrawal request. You will need to submit a copy of your national ID card or another accepted form of identification. This process keeps your account secure and protects your funds. Once verified, you do not need to go through it again.

Money deposited via bKash, Nagad, Rocket, and Upay is generally credited to your vs98 account instantly. Bank transfers may take a little longer. If a deposit is delayed for any reason, contact live chat with your transaction reference number.

The minimum deposit amount is ৳100 — the same across all methods. The minimum withdrawal amount is ৳800. These limits are set with Bangladeshi players in mind so that players on a smaller budget can get started easily.

Withdrawals from vs98 are generally processed within 15 minutes to a maximum of 2 hours. Verified accounts are processed faster. Our payments team remains active even on public holidays.

vs98 does not charge any additional fees on deposits or withdrawals. However, mobile banking services such as bKash or Nagad may apply their own transaction charges according to their own policies. The same applies to bank transfers.

vs98 works with major banks in Bangladesh — including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others. For the confirmed list, check the payments page or ask via live chat. Mobile banking methods are the fastest and easiest.

To bet on BPL (Bangladesh Premier League) matches, go to the cricket section of vs98. You can place bets on various markets before the match starts or while it is in progress (live betting) — such as match winner, total runs, top batsman, and more. The odds for each market are updated in real time.

Yes, in addition to BPL, vs98 also offers betting on IPL, T20 World Cup, and other international cricket matches including ICC tournaments. Every Bangladesh Tigers match is covered here. The support team is ready to answer any betting questions in Bengali.

RTP (Return to Player) is the theoretical payout rate of a slot or casino game — it indicates how much the game returns on average per ৳100 wagered over the long term. It is not a guarantee, but a statistical average. A higher RTP is generally more favorable for the player.

Yes, vs98's live casino section features professional dealers streaming live from a real studio. Live tables from leading providers such as Evolution Gaming and Ezugi offer roulette, blackjack, baccarat, and Teen Patti. Everything happens in real time.

vs98 offers slots from reputable game providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These games use RNG (Random Number Generator) technology, which determines the outcome of every spin in a completely unbiased manner. There is no opportunity to manipulate results.

Spribe's Aviator is a crash game where a plane flies and a multiplier keeps rising. You need to cash out before the plane crashes. The longer you wait to cash out, the more you win if successful — but the risk is also higher. It is a fast-paced game of timing and decision-making.

When you open a new account and make your first deposit, vs98 will give you a 150% welcome bonus of up to ৳20,000. For example, if you deposit ৳5,000, you will receive a total of ৳12,500 (deposit + ৳7,500 bonus). The bonus is added to your account automatically.

The wagering requirement for the welcome bonus is 20x. This means you need to place bets worth 20 times the bonus amount before you can withdraw it. Example: if you receive a ৳1,000 bonus, you need to place ৳20,000 worth of bets. Bets on any game may count toward this requirement, though the contribution rate may vary by game.

vs98's VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.7%), and Gold (up to 1.0%). You can move up to a higher tier by playing regularly and staying active. Each tier comes with special benefits, faster withdrawals, and dedicated support.

VIP members receive cashback on their net losses each week. Cashback is added to the account automatically and is generally processed every Monday or Tuesday. Cashback funds can be used directly in games.

Yes, vs98 offers limited-time special promotions during Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, and other special occasions. Details of these offers are announced on the promotions page. Check the site regularly or ask via live chat to stay up to date on the latest offers.

vs98 uses SSL encryption technology to keep all data secure. Your personal and financial information is stored in encrypted form and is never shared with third parties. As a secure and reliable platform, we treat your privacy as our top priority.

vs98 is for those aged 21 and above only. Age is confirmed during account registration and is checked again during identity verification. Minors are not permitted to open an account, and any such account will be closed.

vs98 takes responsible gaming seriously. We provide deposit limits, session time limits, and cooling-off periods. If you feel that gaming is having a negative impact on your life, contact our live chat — we will help you.

Yes, you can apply for temporary or permanent self-exclusion at any time. Apply via live chat or email and we will restrict your account promptly. Taking a break is an important part of responsible gaming.

For any complaint or dispute, contact our 24/7 live chat support directly. You can also email [email protected] with a detailed description. Our team reviews every complaint seriously and works toward a quick resolution.

Yes, the entire vs98 support team communicates in Bengali. Live chat is active 7 days a week, 24 hours a day — any day, any time, in BST (UTC+6). You can get help with any issue without any language barrier.