vs98 Privacy Policy

vs98 ("we", "our", "platform") operates a trusted online gaming service for players in Bangladesh. Protecting your privacy is one of our core responsibilities. This privacy policy explains how we collect your personal information, how we use it, and the circumstances under which we share it with third parties.

This policy applies to the website https://vs98.cam and all services under it. If you register, log in, or use any service on our platform, you consent to the processing of your information under this policy. We may update this policy from time to time and will notify you appropriately of any changes.

You must be at least 21 years old and must provide your information voluntarily. We do not knowingly collect information from minors.

While using vs98 services, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (when identity verification is required)
• Payment-related information (bKash, Nagad, Rocket, or Upay account numbers — full numbers are not stored)
• Your chosen username and password

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Time and date of access to the platform (BST, UTC+6)
• Page view history and session duration
• Data collected via cookies and similar tracking technologies
• Gaming activity logs — bet amounts, win/loss records, etc.

2.3 Information Received from Third Parties

We may receive transaction confirmation details from payment providers (bKash, Nagad, Rocket, Upay, and banks). Verification data may also be collected from identity verification service providers.

We use your information only for the legitimate purposes listed below:

3.1 Service Operation and Improvement

• To create, verify, and manage your account
• To process deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳800)
• To provide bonuses and promotional offers
• To improve the quality of gaming services
• To identify and resolve technical issues on the platform

3.2 Security and Protection

• To prevent fraud and unauthorised access
• To verify age and ensure responsible gaming
• To take necessary steps to prevent money laundering
• To monitor suspicious activity

3.3 Communication and Support

• To provide 24/7 Bengali live chat support
• To send important notifications by email
• To resolve your requests and complaints
• To share relevant promotional information with your consent

vs98 does not sell your personal information and does not share it with unauthorised third parties. However, information may be shared in the limited circumstances listed below:

4.1 Service Partners

Only the necessary information is shared with payment providers (bKash, Nagad, Rocket, Upay, and bank transfers), game software suppliers, and technology service providers. These partners are required to comply with our privacy policy and may not use the information for any other purpose.

4.2 Legal Obligations

Information may be disclosed as required to comply with valid orders from courts, government authorities, or regulatory bodies. Such situations are limited in number and fall entirely within legal obligations.

4.3 Organisational Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new operating entity. You will be informed in advance in such cases.

vs98 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, ensure security, and remember your preferences. Refusing these cookies may prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to save your language preference, page layout settings, and other personalised preferences. They make your experience more convenient.

5.3 Analytics Cookies

We may use analytics cookies to understand how pages on the site are being used and to improve the quality of our service. This information is processed in aggregate form and does not identify any individual user.

You can refuse cookies by changing your browser settings. However, this may affect some functionality of the site.

vs98 has put in place industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transfers are encrypted via SSL/TLS protocol.
• Secure Servers: Your information is stored in secure data centres protected by both physical and digital security.
• Access Control: Only authorised personnel, and only to the extent necessary, can access your information.
• Regular Security Reviews: Our systems undergo regular security testing and updates.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication: The option to enable two-factor authentication is provided for additional account security.

In the event of a data breach, we will promptly notify the affected users in accordance with applicable law and take the necessary steps.

We retain your information only for as long as it is necessary or legally required:

• Active Account: All information is retained for as long as the account remains active.
• Closed Account: After an account is closed, information is retained for a specified period to meet legal requirements.
• Financial Records: Transaction-related information is retained for the period required by legal obligations.
• Marketing Data: Retained until you withdraw your consent or until it is no longer relevant.

Once the designated period has passed, information is securely deleted or anonymised.

As a user of vs98, you have the following rights over your own information:

8.1 Right to Access

You have the full right to know what information we hold about you. Send a request to [email protected] and we will provide a copy of the information within a reasonable time.

8.2 Right to Rectification

If your profile contains incorrect or incomplete information, you can correct it. This can be done through your account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or active disputes.

8.4 Right to Opt Out of Marketing Communications

You may opt out of marketing emails or notifications at any time. Each marketing email will include an unsubscribe option, or you can do this by contacting our support team.

8.5 Right to Data Portability

Where applicable, we will provide your information in a readable format so that you can use it with another service.

vs98 is for individuals aged 21 and above only. We do not knowingly collect, store, or process any information from minors.

If it comes to our attention that a minor's information is in our system, we will immediately close that account and securely delete all related information. If you learn that a minor is using this platform, please notify us at [email protected].

vs98 may update or change this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice about the changes will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change.

If you continue to use the platform after the changes, you will be considered to have consented to the new policy. If you do not agree with the new policy, you may request that your account be closed.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Through our 24/7 Bengali live chat support
• Support Hours: 7 days a week, 24 hours a day (BST, UTC+6)

We will try to resolve any request or complaint from you as quickly as possible. Your privacy and data protection are our highest priority.