For ages 21+

vs98 Responsible Gaming —
Your safety is our priority

vs98 believes gaming should be a source of enjoyment. We are committed to helping you play safely, within limits, and with awareness.

What is responsible gaming and why is it important?

Online gaming can be an exciting form of entertainment, but if it goes out of control it can have a negative impact on personal, family, and financial life. The vs98 platform understands this deeply, and that is why we have placed responsible gaming at the center of our service.

Responsible gaming does not just mean playing less — it means knowing your limits, staying within those limits, and never making gaming the main purpose of your life. Gaming should always be a recreational activity, not a tool for earning money.

At vs98, we provide several effective tools to protect every player — deposit limit setting, temporary break (time-out), self-exclusion, and 24/7 Bengali support. Our goal is for every member to play with awareness and happiness.

Important Notice

vs98 is only for individuals aged 21 years or older. Access by minors is strictly prohibited.

  • Gaming can be addictive
  • If you have a problem, contact support immediately
  • Set limits for yourself

Our Safety Tools

The following responsible gaming features are always available free of charge for vs98 players.

Financial Protection

Deposit Limit Setting

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a cooling-off period applies when increasing it.

Temporary Break

Time-Out Option

If you feel you need a little rest, suspend your account temporarily for 24 hours up to 30 days. No bets or deposits can be made during a time-out.

Long-Term Protection

Self-Exclusion

If you cannot keep gaming under control, exclude yourself for 6 months, 1 year, or permanently. While self-exclusion is active, it will not be possible to use the account by any means.

Time Awareness

Session Reminder

After a set amount of time, vs98 will remind you how long you have been playing. This helps you keep track of time and avoid long sessions.

Financial Awareness

Loss Limit

If you lose a set amount, the account will automatically stop accepting bets for that session. You can set this limit yourself in advance.

Support

24/7 Bengali Support

Talk to our support team in Bengali at any time about gaming problems. We are available on live chat 7 days a week, around the clock.

21+ Age Restriction and Minor Protection

vs98 is for adults aged 21 years or older only. We verify age at registration and may request ID documents if asked.

If there are minor members in your household who may use your device, we advise that you always use password protection on your vs98 account and do not hand your device to others while logged in.

By using parental control software, you can completely block children's access to online gaming sites. This is an effective additional layer of security.

vs98 Age Policy

  • Date of birth verification is mandatory at registration
  • ID documents may be requested in suspicious cases
  • Account closed immediately if a minor is identified
  • Deposited funds will be returned, but winnings will be cancelled
  • Parents are advised to use child protection tools

Signs of Problematic Gaming

If you notice the following signs in yourself or someone close to you, it is time to seek help.

  • Spending less time with family or friends because of gaming and avoiding social contact.
  • A repeated tendency to bet more and more to recover lost money, known as "chasing losses".
  • Feeling restless, irritable, or anxious when staying away from gaming.
  • Spending beyond your budget on gaming or playing with borrowed money.
  • Hiding gaming activity or lying to family or an employer about it.
  • Prioritizing gaming over work, studies, or other responsibilities.
  • Feeling the need to bet progressively more money to get the same excitement.

How to Use the Safety Tools

vs98's responsible gaming features can be activated easily.

1

Log in to your account

Enter your vs98 account and go to the "Account Settings" section.

2

Select the "Responsible Gaming" menu

Click the "Responsible Gaming" tab within Settings to see all protection options.

3

Set the limits you need

Set a deposit limit, loss limit, or session reminder — changes take effect immediately.

4

Activate time-out or exclusion

Select time-out if you need a break. Choose self-exclusion for long-term support.

5

Contact support

For any issue, speak directly with our Bengali-speaking team on 24/7 live chat.

Tips for Healthy Gaming Habits

Following these simple rules will keep gaming enjoyable at all times.

Set a budget first

Only play with money you can afford to lose without it causing problems at home.

Set a time limit

Decide in advance how long you will play each day and stop when that time is up.

Do not play with borrowed money

Never game with borrowed money or money needed for household expenses.

Take breaks

Take breaks during long sessions, drink water, and keep your body and mind refreshed.

See gaming as entertainment

Keep the mindset that gaming is for enjoyment, not as a source of income.

Need help? We are here

If you have any concerns about gaming, never try to deal with them alone. The vs98 support team is always by your side.

Live Chat Support

24/7 • Assistance in Bengali

If you want to talk about a gaming problem, come to vs98's live chat. Our trained team will help you use the right protection tools and assist you in setting account limits if needed.

Email Support

[email protected]

Write to us by email for self-exclusion or long-term protection. Your request will be handled confidentially and responded to promptly.

Responsible Gaming FAQ

Answers to common questions about responsible gaming are provided here.

Go to Account Settings and select self-exclusion from the "Responsible Gaming" section. Choose a period of 6 months, 1 year, or permanent. Once activated, it will be completely impossible to use the account. For any issues, contact the support team via live chat or email.

Lowering a deposit limit takes effect immediately. However, if you want to increase the limit, you will need to wait through a cooling-off period — this is intentional to prevent impulsive decisions.

Time-out is a short-term break — your account can be suspended for 24 hours up to 30 days. Self-exclusion is a long-term measure — for 6 months or more. During self-exclusion, it is not possible to reactivate the account before the period ends.

First, speak with them calmly and stay supportive without passing judgment. Encourage them to use vs98's responsible gaming features. If needed, contact our support team — we can also advise family members.

The minimum deposit amount at vs98 is ৳100 (the same for all payment methods). This gives you the opportunity to play with small amounts, which is part of responsible gaming.

Yes, gaming addiction is a recognized mental health issue. Most people enjoy gaming responsibly, but for a small number it can become uncontrollable. Seeking help in time and using protective tools are the most effective ways to prevent and address this problem.

Play safe, play happy

Responsible gaming at vs98 is not just a policy — it is our commitment. All tools are ready for your protection. Browse games now or learn more on the FAQ page.